Neptun LTD is a leader company in the sector of consumer electronics in Albania with 30 shops locations in the country. The company offers a wide variety of products and services and collaborates with the greatest international brands to bring the latest technology to its customers. Neptun LTD is part of BALFIN Group.
Shop Manager
About the role, what will you do?
This is a full-time on-site role for a Shop Manager located in Tirana. The Shop Manager will be responsible for managing daily operations, ensuring a great customer experience, and building a strong team. The Shop Manager will also be responsible for achieving sales goals and analyzing sales trends to improve performance.
Communication: Excellent written and verbal communication skills; ability to communicate effectively with customers, and team membersOperations Management: Strong organizational and problem-solving skills; ability to manage time effectively and prioritize tasks to meet deadlines.Store Management: Proven experience in managing retail stores, including hiring, training, and scheduling of employees, and creating a welcoming store environment.Customer Service: Strong customer service skills, ability to build relationships with customers and handle customer complaints and inquiries in a professional manner.Customer Experience: Ability to create a positive and engaging customer experience by ensuring a welcoming and tidy store environment, and ensuring exceptional customer service is provided in the store.
What qualifications will make you successful?
Relevant skills and qualifications that would be beneficial include 3+ years of professional sales experience, knowledge of consumer electronics, and home appliance products, and a Bachelor's degree in Business Administration, Marketing, Retail Management, or related field.
What's in it for me?
Fast paced working environmentContinuous professional developmentGreat teamBonus Scheme
Work conditions: Neptun offers an attractive benefit package, including a fair remuneration based on merit and performance evaluation.
To apply for this position, please submit* your CV before 31.01.2024 to [email protected]
Balkan Finance Investment Group, is one of the most significant and successful investment groups in the Western Balkans region. Geographically, BALFIN Group is present in Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, the Netherlands, and USA, employing approximately 5,000 people. The activities of BALFIN Group comprise real estate, wholesale and retail, banking, asset management, media, education, and logistics. BALFIN Group is growing steadily, having a positive impact on the communities through economic development, employment opportunities, innovation, and social investment.
*All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data"
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