B2B Sales Operations Specialist
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Agjent shitje | Menaxhim shitje
Gjuha
anglisht
Eksperienca
vetem me eksperience
Get this opportunity!
Be that ONE!
B2B Sales Operations Specialist
Purpose of the position: Support the Enterprise Sales section activities, to provide a quality before and after sales service, corresponding to the needs of business customers, contributing to their retention and enterprise growth database. In addition, she/he is responsible for data collection related to enterprise key accounts managers requests, operational data investigation & reporting of business sales/activities related figures.
Main Tasks:
Administrates office processes such as all requests related to before and after sales services, tariff upgrades/downgrades, order records, equipment supplies, preparation of customer loyalty/activation contracts, to facilitate the services sought by customers.
Manages all the requests of business customers disconnections coming from all channels (customer care; shops and direct sales), serving as focal point for business segment.
Administrates the process of adjustment for business customers and follow up the implementation of the adjustment.
Administrates the discount application procedure and follow up the accurate and in-time the agreed discounts. Monitors the budget consumption of each contract of business customers.
Monitors the original contracts (for acquisition and retention) process.
Support business key account managers/SPVs to plan a service level approach based on account revenues /size/ potential.
Support business key account managers/SPVs for any request on customer’s details, such as tariffs, payment behavior, profitability analyse and others.
Other duties as needed.
Education: University degree
Experience and Qualifications: 1 year work experience in a relative functional area.
Skills:
Sales drive.
Very good command of English language and Microsoft Office package.
Metrics, data analysis and reporting skills.
Self-confidence.
Ability to work independently and as a team.
Excellent communication skills.
Credibility and confidentiality.
Interested candidates should apply by the link: Job Detail I ONE
Deadline for the application is June 21st, 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Agjent shitje | Menaxhim shitje
Gjuha
anglisht
Eksperienca
vetem me eksperience
Get this opportunity!
Be that ONE!
B2B Sales Operations Specialist
Purpose of the position: Support the Enterprise Sales section activities, to provide a quality before and after sales service, corresponding to the needs of business customers, contributing to their retention and enterprise growth database. In addition, she/he is responsible for data collection related to enterprise key accounts managers requests, operational data investigation & reporting of business sales/activities related figures.
Main Tasks:
Administrates office processes such as all requests related to before and after sales services, tariff upgrades/downgrades, order records, equipment supplies, preparation of customer loyalty/activation contracts, to facilitate the services sought by customers.
Manages all the requests of business customers disconnections coming from all channels (customer care; shops and direct sales), serving as focal point for business segment.
Administrates the process of adjustment for business customers and follow up the implementation of the adjustment.
Administrates the discount application procedure and follow up the accurate and in-time the agreed discounts. Monitors the budget consumption of each contract of business customers.
Monitors the original contracts (for acquisition and retention) process.
Support business key account managers/SPVs to plan a service level approach based on account revenues /size/ potential.
Support business key account managers/SPVs for any request on customer’s details, such as tariffs, payment behavior, profitability analyse and others.
Other duties as needed.
Education: University degree
Experience and Qualifications: 1 year work experience in a relative functional area.
Skills:
Sales drive.
Very good command of English language and Microsoft Office package.
Metrics, data analysis and reporting skills.
Self-confidence.
Ability to work independently and as a team.
Excellent communication skills.
Credibility and confidentiality.
Interested candidates should apply by the link: Job Detail I ONE
Deadline for the application is June 21st, 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri