Telemarketing Outbound Specialist
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Call Center Operator/e
Gjuha
anglisht
Eksperienca
vetem me eksperience
Get this opportunity!
Be that ONE!
Telemarketing Outbound Specialist
PURPOSE OF THE POSITION: To make customers aware of a product or service, generating leads or opportunities, canvassing established customers, providing information, and selling products or services to new or existing customers.
Main Tasks:
Achieve sales targets pre-determined by management;
To cross check the list provided on daily basis with e-Pos system & converting leads into sales;
A strong belief that they have something that is of benefit to whoever they are calling;
Informing politely and correctly the customers through outbound calls about the purpose of the campaigns;
Following up customers’ requests with relevant departments;
Consistency with calling hours. This is to ensure that momentum is built with calls and planned call-backs;
Making courtesy calls to ask if customers were satisfied with the service they received;
Forward customer requests/ complains/ problems through Siebel SR to appropriate unit;
Interact with the post via mail in order to assure that doc. is delivered to the customer or need others follow up;
Track reports for different daily activities;
Completed other assigned duties;
Ability and confidence to converse with coordinator/key decision makers without worry.
Education: University degree.
Experience and Qualifications: Previous experience in Call Center, Sales, area is preferable
Skills:
Excellent Communication & Negotiation Skills Confidentiality,
Basic Computer Programs knowledge.
Very Good knowledge in English language.
Interested candidates should apply by sending an email at: Jobs.one.al
Deadline for the application is May 19 th, 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Call Center Operator/e
Gjuha
anglisht
Eksperienca
vetem me eksperience
Get this opportunity!
Be that ONE!
Telemarketing Outbound Specialist
PURPOSE OF THE POSITION: To make customers aware of a product or service, generating leads or opportunities, canvassing established customers, providing information, and selling products or services to new or existing customers.
Main Tasks:
Achieve sales targets pre-determined by management;
To cross check the list provided on daily basis with e-Pos system & converting leads into sales;
A strong belief that they have something that is of benefit to whoever they are calling;
Informing politely and correctly the customers through outbound calls about the purpose of the campaigns;
Following up customers’ requests with relevant departments;
Consistency with calling hours. This is to ensure that momentum is built with calls and planned call-backs;
Making courtesy calls to ask if customers were satisfied with the service they received;
Forward customer requests/ complains/ problems through Siebel SR to appropriate unit;
Interact with the post via mail in order to assure that doc. is delivered to the customer or need others follow up;
Track reports for different daily activities;
Completed other assigned duties;
Ability and confidence to converse with coordinator/key decision makers without worry.
Education: University degree.
Experience and Qualifications: Previous experience in Call Center, Sales, area is preferable
Skills:
Excellent Communication & Negotiation Skills Confidentiality,
Basic Computer Programs knowledge.
Very Good knowledge in English language.
Interested candidates should apply by sending an email at: Jobs.one.al
Deadline for the application is May 19 th, 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri