Support Associate
Job Description
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for full-time Support Associates to join our Support team in Tirana, Albania!
What you’ll be doing
Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
You are fluent in Albanian language and you have professional working proficiency in English
You are located in Tirana.
Additional information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible via our careers page: https://careers.wolt.com/en/jobs/sup...ociate/865f0b9.
Job Description
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for full-time Support Associates to join our Support team in Tirana, Albania!
What you’ll be doing
Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
You are fluent in Albanian language and you have professional working proficiency in English
You are located in Tirana.
Additional information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible via our careers page: https://careers.wolt.com/en/jobs/sup...ociate/865f0b9.