We are looking for a Cloud Solution Architect (CSA). English & Italian Language.
About Concentrix + Webhelp.
Hi, we’re a leading global provider of customer experience (CX) solutions and technology. We create game-changing customer journeys for some of the world’s best brands, and the ones that are changing the world as we know it. Every day, we Design, Build and Run CX that helps brands grow across the world and into the future. Whether it’s a specific solution or the whole end-to-end journey — we’ve got it covered. We’re the strategic thinkers who design brand-defining experiences. The tech geeks who build smarter solutions. And the operational experts who run it all and make it work seamlessly. Across 70+ countries and six continents, we provide services across key industry verticals including technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Concentrix Corporation (NASDAQ: CNXC) operating under the trade name Concentrix + Webhelp - Location: virtually everywhere - visit concentrix.com to learn more.
Success is waking up happy to do a job you love. Looking for that job?
Join our new team of game-changers in Tirana!
We are looking for a Cloud Solution Architect (CSA).
The ideal candidate will be able to:
• Excellent customer service and communications skills both written and spoken English and Italian.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field and experience in cloud/infrastructure technologies, information technology (IT) consulting systems administration, network operations, technology solutions. ITIL 3+ or other Modern Service Management oriented certification.
• 5 years of Consultative experience in tech, specifically focused on the area of Modern Service Management and cloud Service Delivery / Management.
• Should be able to deliver under pressure, repeated deliveries for multiple customers, with high customer satisfaction.
• Consult and coach customers on MSFT cloud Service Delivery/[COLOR=var(--clrSquiggleHighlightTextColor,#000000)]management , Modern Service Management, Governance, IT orchestration and Incident response planning. by delivering a pre-defined workshop to customers virtually or in person according to a fixed delivery format and supporting IP.
• Completes assigned training and certification, or equivalent, to develop his or herself.
• Aware of the different Microsoft individuals and teams who are in contact with a specific customer, and the process of welcoming and initiating collaboration.
• Customer Centricity
• Business Impact Consumption (Cloud & Support) growth
• Technical Leadership
Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
TO APPLY, SEND YOUR CV TO [email protected] .
Apply
WhatsApp
Rruga Dervish Hima, Stadiumi Air Albania,
Qendra e Biznesit, Shkalla BC, kati 3, zyra nr. BC/3,
Tiranë, Shqipëri
[email protected] +355 694033363
About Concentrix + Webhelp.
Hi, we’re a leading global provider of customer experience (CX) solutions and technology. We create game-changing customer journeys for some of the world’s best brands, and the ones that are changing the world as we know it. Every day, we Design, Build and Run CX that helps brands grow across the world and into the future. Whether it’s a specific solution or the whole end-to-end journey — we’ve got it covered. We’re the strategic thinkers who design brand-defining experiences. The tech geeks who build smarter solutions. And the operational experts who run it all and make it work seamlessly. Across 70+ countries and six continents, we provide services across key industry verticals including technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Concentrix Corporation (NASDAQ: CNXC) operating under the trade name Concentrix + Webhelp - Location: virtually everywhere - visit concentrix.com to learn more.
Success is waking up happy to do a job you love. Looking for that job?
Join our new team of game-changers in Tirana!
We are looking for a Cloud Solution Architect (CSA).
The ideal candidate will be able to:
• Excellent customer service and communications skills both written and spoken English and Italian.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field and experience in cloud/infrastructure technologies, information technology (IT) consulting systems administration, network operations, technology solutions. ITIL 3+ or other Modern Service Management oriented certification.
• 5 years of Consultative experience in tech, specifically focused on the area of Modern Service Management and cloud Service Delivery / Management.
• Should be able to deliver under pressure, repeated deliveries for multiple customers, with high customer satisfaction.
• Consult and coach customers on MSFT cloud Service Delivery/[COLOR=var(--clrSquiggleHighlightTextColor,#000000)]management , Modern Service Management, Governance, IT orchestration and Incident response planning. by delivering a pre-defined workshop to customers virtually or in person according to a fixed delivery format and supporting IP.
• Completes assigned training and certification, or equivalent, to develop his or herself.
• Aware of the different Microsoft individuals and teams who are in contact with a specific customer, and the process of welcoming and initiating collaboration.
• Customer Centricity
• Business Impact Consumption (Cloud & Support) growth
• Technical Leadership
Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
TO APPLY, SEND YOUR CV TO [email protected] .
Apply
Rruga Dervish Hima, Stadiumi Air Albania,
Qendra e Biznesit, Shkalla BC, kati 3, zyra nr. BC/3,
Tiranë, Shqipëri
[email protected] +355 694033363