Main duties:
Supervise reception staff and manage shifts
Handle guest check-in/check-out and resolve complaints
Ensure high customer service standards
Manage reservations and room availability
Coordinate with housekeeping and other departments
Monitor billing, payments, and daily reports
Supervise reception staff and manage shifts
Handle guest check-in/check-out and resolve complaints
Ensure high customer service standards
Manage reservations and room availability
Coordinate with housekeeping and other departments
Monitor billing, payments, and daily reports