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    Admin / Customer care assistant - Albania - Administrative

    Admin / Customer care assistant - Albania - Administrative​The Sada Platts Group is dedicated to simplifying day-to-day life so that we can all focus more on what matters most. No matter what a client’s goals are, the Sada Platts Group provides services that will support both personal and professional growth. Whether it be property maintenance, property development, personal banking, or e-commerce, our group is always striving to give our clients peace of mind through reliable service with care. We’re committed to fostering a workplace that supports our team the same way we support our clients. Safety, respect, and inclusion are our top priorities, integral to maintaining an environment that stimulates both business and professional growth.

    The Sada Platts Group’s Albanian Division is currently seeking an Administrative and customer care Assistant to assist in the development of SPG’s high-growth startups, and maintenance of existing subsidiaries.

    In this role, the selected candidate will provide general administrative support in the Tirana Office. While this role does not mandate expansive past experience in administrative roles, this candidate will need to have an eye for detail, an understanding of British customer service standards, and be fluent in English (almost native level).

    In this position, you will work cross functionally with several different departments including marketing, finance, administrative, operations, and customer service. There are opportunities to learn and develop with the company supporting these departments.

    Responsibilities:

    Provide phone coverage as needed
    Maintain email inboxes as requested
    Assist in e-filing of company documents
    Liaison between internal staff and third-party vendors
    Retrieve itemised quotes from third-party vendors
    Draft briefs and memos as requested
    Record meeting minutes
    Assist in travel arrangements
    Reconcile transactions and receipts
    Perform miscellaneous research and administrative tasks
    Research items for purchasing online in the UK


    Schedule options as hiring multiple candidates: Please specify on the application a few schedule options that work for you:

    Full time Schedules:
    Monday to Friday 8:00 am - 17:00pm
    Monday to Friday 12:00pm - 21:00pm
    Saturday & Sunday with 3 weekdays 8:00am - 17:00pm
    Saturday & Sunday with 3 weekdays 12:00pm - 21:00pm

    Part time Schedules:
    Monday - Friday 8:00am - 12.30pm
    Monday - Friday 4:30pm - 21:00pm
    Saturday & Sunday 8:00am -17:00pm
    Saturday & Sunday 12:00pm - 21:00pm
    Saturday & Sunday with options of 1-2 days 8:00am - 17:00pm
    Saturday & Sunday with options of 1-2 days 12:00pm - 21:00pm

    Qualifications

    Must be fluent in English (Level C2)

    Essential skills

    An understanding of British customer service standards
    Ability to learn new software and programs quickly
    Tech-savvy
    Positive attitude
    An eye for detail
    Able to work well under direction, as well as being able to work independently when needed
    Send your resume at [email protected] and please specify on the application a few schedule work options that work for you.

     




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