Himare, ofroj vend pune Manaxher Recepsioni
Himare
Tipi
me orar te plote
Fusha | Profili i punes
Recepsionist/e
We are seeking a Front Office Manager to join our team at Folie Marine Beach Hotel & Club. The Front Office Manager will be responsible for overseeing all aspects of front office operations, ensuring exceptional guest service, managing front desk staff, and coordinating with other departments for smooth operations.
Key Responsibilities:
Supervise and support front desk staff, ensuring exceptional guest service.
Oversee check-in/check-out processes and manage guest requests and complaints.
Ensure all financial transactions are accurate and in compliance with hotel policies.
Work closely with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
Manage staff schedules, training, and performance.
Prepare reports and maintain accurate guest records.
Collaborate with reservations and other departments to optimize guest experiences and occupancy.
Requirements:
Minimum 2-5 years of experience in a front office or guest service role within hospitality.
Proven leadership and team management skills.
Proficiency in hotel management software.
Strong problem-solving, communication, and organizational skills.
Ability to work flexible hours, including weekends and holidays.
Passion for delivering excellent guest service.
Position Type: Seasonal Contract
Location: Folie Marine Beach Hotel & Club
Jal, Himarë, Albania
Himare
Tipi
me orar te plote
Fusha | Profili i punes
Recepsionist/e
We are seeking a Front Office Manager to join our team at Folie Marine Beach Hotel & Club. The Front Office Manager will be responsible for overseeing all aspects of front office operations, ensuring exceptional guest service, managing front desk staff, and coordinating with other departments for smooth operations.
Key Responsibilities:
Supervise and support front desk staff, ensuring exceptional guest service.
Oversee check-in/check-out processes and manage guest requests and complaints.
Ensure all financial transactions are accurate and in compliance with hotel policies.
Work closely with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
Manage staff schedules, training, and performance.
Prepare reports and maintain accurate guest records.
Collaborate with reservations and other departments to optimize guest experiences and occupancy.
Requirements:
Minimum 2-5 years of experience in a front office or guest service role within hospitality.
Proven leadership and team management skills.
Proficiency in hotel management software.
Strong problem-solving, communication, and organizational skills.
Ability to work flexible hours, including weekends and holidays.
Passion for delivering excellent guest service.
Position Type: Seasonal Contract
Location: Folie Marine Beach Hotel & Club
Jal, Himarë, Albania