Tirane, kerkohet SENIOR SPECIALIST - CARD OPERATIONS DEPARTMENT
Tirane
Tipi
me orar te plote
Senior Specialist - Card Operations Department
JOB DESCRIPTION
To support branches and call center with customer inquiries
Preparing periodic reports regarding ATM cash discrepancies within Bank network
Dayli Monitoring of ATM cash discrepancies reports from the branches
Work closely with the technical team related system malfunction of ATM’s
Close follow up on POS operational activities, such as requests for reverse/refund, slip entry transactions, Duplicate transaction etc.
Manage audit, risk and finance requests to ensure smooth operation activities
Act as the point of contact with other banks domestic/international to resolve customer queries relating to Pos/ATM operational activities.
Close communication with Card Processor in sending the required document for acquiring chargeback in accordance with the international card rules
To open a file for each acquiring dispute and to keep the documents in its custody
To inform the Branch regarding the result or stage of the disputes, or when the procedure is finalized
To prepare the required reports regarding the chargeback procedures,
Reconciliation of chargeback acquirer cases
Capable of working effectively and productively with subordinate team members
To perform other duties given by Department Manager
SKILLS & QUALIFICATIONS
Bachelors or Master(preferred) degree on Finance, Business Administration, Economics or related fields
To have very good accounting knowledge
To have analytical skills
Minimum 2 years’ experience within Cards Operation
Fluent knowledge of English language in written and spoken
Very good knowledge of Microsoft Office programs (excel word, etc.)
Interested candidates are encouraged to apply until 09.06.2025 via https://careers.bkt.com.al/job/Tiran...ent/821400902/
All applications will be treated with the highest confidentiality. Only candidates that meet our criteria will be notified.
Banka Kombëtare Tregtare,
Bul."ZhanD'Ark" - Tiranë
Tel. 281-554 | Fax.250956
website: www.bkt.com.al
Instagram: bkt_banka kombetare
Facebook: Banka Kombetare Tregtare
Tirane
Tipi
me orar te plote
Senior Specialist - Card Operations Department
JOB DESCRIPTION
To support branches and call center with customer inquiries
Preparing periodic reports regarding ATM cash discrepancies within Bank network
Dayli Monitoring of ATM cash discrepancies reports from the branches
Work closely with the technical team related system malfunction of ATM’s
Close follow up on POS operational activities, such as requests for reverse/refund, slip entry transactions, Duplicate transaction etc.
Manage audit, risk and finance requests to ensure smooth operation activities
Act as the point of contact with other banks domestic/international to resolve customer queries relating to Pos/ATM operational activities.
Close communication with Card Processor in sending the required document for acquiring chargeback in accordance with the international card rules
To open a file for each acquiring dispute and to keep the documents in its custody
To inform the Branch regarding the result or stage of the disputes, or when the procedure is finalized
To prepare the required reports regarding the chargeback procedures,
Reconciliation of chargeback acquirer cases
Capable of working effectively and productively with subordinate team members
To perform other duties given by Department Manager
SKILLS & QUALIFICATIONS
Bachelors or Master(preferred) degree on Finance, Business Administration, Economics or related fields
To have very good accounting knowledge
To have analytical skills
Minimum 2 years’ experience within Cards Operation
Fluent knowledge of English language in written and spoken
Very good knowledge of Microsoft Office programs (excel word, etc.)
Interested candidates are encouraged to apply until 09.06.2025 via https://careers.bkt.com.al/job/Tiran...ent/821400902/
All applications will be treated with the highest confidentiality. Only candidates that meet our criteria will be notified.
Banka Kombëtare Tregtare,
Bul."ZhanD'Ark" - Tiranë
Tel. 281-554 | Fax.250956
website: www.bkt.com.al
Instagram: bkt_banka kombetare
Facebook: Banka Kombetare Tregtare