Customer Support - German Language
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Call Center Operator/e
Gjuha
gjermanisht
Eksperienca
me dhe pa eksperience
Job Title: Customer Support Representative
Location: Tirana
Job Type: Full-time & Part-time
Job Description:
As a Customer Support Representative (German Speaker), you will be responsible for providing exceptional support to our German-speaking customers. You will handle inquiries, resolve issues, and provide solutions across various communication channels, including phone and email. This role requires a strong customer-first mindset, problem-solving abilities, and fluency in German.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone and email in German
Address customer issues and concerns, providing effective solutions and ensuring customer satisfaction
Follow up with customers to ensure their issues are resolved and their needs are met
Assist in maintaining a positive company image through excellent customer service
Work Conditions:
Working hours: 8:00-16:30 & 9:00-17:30
2 days off per week
Fluency in both written and spoken German is a must
Why Join Fusion BPO Services?
Competitive salary
Dynamic, collaborative, and innovative work environment
Work-life balance and flexibility
Don't lose any more time, we are waiting for you!!
Cel. : +355 69 861 6908
WhatsApp
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Call Center Operator/e
Gjuha
gjermanisht
Eksperienca
me dhe pa eksperience
Job Title: Customer Support Representative
Location: Tirana
Job Type: Full-time & Part-time
Job Description:
As a Customer Support Representative (German Speaker), you will be responsible for providing exceptional support to our German-speaking customers. You will handle inquiries, resolve issues, and provide solutions across various communication channels, including phone and email. This role requires a strong customer-first mindset, problem-solving abilities, and fluency in German.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone and email in German
Address customer issues and concerns, providing effective solutions and ensuring customer satisfaction
Follow up with customers to ensure their issues are resolved and their needs are met
Assist in maintaining a positive company image through excellent customer service
Work Conditions:
Working hours: 8:00-16:30 & 9:00-17:30
2 days off per week
Fluency in both written and spoken German is a must
Why Join Fusion BPO Services?
Competitive salary
Dynamic, collaborative, and innovative work environment
Work-life balance and flexibility
Don't lose any more time, we are waiting for you!!
Cel. : +355 69 861 6908