Ofroj vend pune remote | smartworking nga shtepia Virtual Executive Assistant to the Director of Marketing
Tirane
Tipi
remote | smartworking nga shtepia
Fusha | Profili i punes
Asistence | Sekretari | BackofficeData EntryMarketingMarketing-online | Social Media | SEO
Gjuha
anglisht
Eksperienca
vetem me eksperience
Atticare is a leading home improvement and construction company specializing in insulation and energy efficiency. We are committed to delivering top-notch solutions to our clients, and we're looking for a dedicated Virtual Assistant to support our Marketing Director in driving our marketing efforts and ensuring top-tier service delivery.
Position Overview:
We are seeking an experienced and highly skilled Virtual Executive Assistant to join our team. The ideal candidate will be proficient in Google Sheets/Excel, have hands-on experience with Zoho CRM, and possess a solid background in lead generation and data analysis. You will play a crucial role in supporting our marketing initiatives, analyzing marketing performance, and improving customer service processes.
Key Responsibilities:
Data Management & Analysis:
Manage and analyze marketing data using Google Sheets/Excel, including advanced formulas and VLOOKUP.
Track and report on key metrics such as ROI, cost per acquisition, and lead quality.
Analyze data from unqualified leads to identify patterns and improve lead quality.
CRM & Lead Generation:
Utilize Zoho CRM for managing and tracking leads and customer interactions.
Monitor leads through various platforms including Yelp, Home Advisor, Angie's List, Facebook, and Instagram.
Develop strategies to improve lead conversion rates and overall marketing effectiveness.
Customer Service & Quality Assurance:
Review and analyze customer service calls and office messages for quality assurance.
Provide constructive feedback to enhance customer service and lead conversion processes.
Monitor and assess the effectiveness of customer interactions and identify areas for improvement.
Required Skills & Experience:
Proficiency in Google Sheets/Excel, including advanced formulas, VLOOKUP, and data management.
Experience with Zoho CRM or similar CRM platforms.
Proven experience with lead generation on platforms such as Yelp, Home Advisor, Angie's List, Facebook, and Instagram.
Strong analytical skills with a focus on marketing performance metrics, ROI, and cost per acquisition.
Experience in analyzing lead data to draw conclusions about lead quality and patterns.
Background in customer service quality assurance, including reviewing calls and providing feedback.
Qualifications:
Minimum of 1 year of experience in a similar role.
Excellent written and verbal communication skills in English.
Ability to work independently and manage multiple tasks efficiently.
Strong attention to detail and problem-solving abilities.
How to Apply:
If you are a proactive and detail-oriented individual with the skills and experience we are looking for, we would love to hear from you!
Please submit your resume, a cover letter detailing your relevant experience, and any supporting documentation that showcases your expertise.
Please email to [email protected]
Apply
Tirane
Tipi
remote | smartworking nga shtepia
Fusha | Profili i punes
Asistence | Sekretari | BackofficeData EntryMarketingMarketing-online | Social Media | SEO
Gjuha
anglisht
Eksperienca
vetem me eksperience
Atticare is a leading home improvement and construction company specializing in insulation and energy efficiency. We are committed to delivering top-notch solutions to our clients, and we're looking for a dedicated Virtual Assistant to support our Marketing Director in driving our marketing efforts and ensuring top-tier service delivery.
Position Overview:
We are seeking an experienced and highly skilled Virtual Executive Assistant to join our team. The ideal candidate will be proficient in Google Sheets/Excel, have hands-on experience with Zoho CRM, and possess a solid background in lead generation and data analysis. You will play a crucial role in supporting our marketing initiatives, analyzing marketing performance, and improving customer service processes.
Key Responsibilities:
Data Management & Analysis:
Manage and analyze marketing data using Google Sheets/Excel, including advanced formulas and VLOOKUP.
Track and report on key metrics such as ROI, cost per acquisition, and lead quality.
Analyze data from unqualified leads to identify patterns and improve lead quality.
CRM & Lead Generation:
Utilize Zoho CRM for managing and tracking leads and customer interactions.
Monitor leads through various platforms including Yelp, Home Advisor, Angie's List, Facebook, and Instagram.
Develop strategies to improve lead conversion rates and overall marketing effectiveness.
Customer Service & Quality Assurance:
Review and analyze customer service calls and office messages for quality assurance.
Provide constructive feedback to enhance customer service and lead conversion processes.
Monitor and assess the effectiveness of customer interactions and identify areas for improvement.
Required Skills & Experience:
Proficiency in Google Sheets/Excel, including advanced formulas, VLOOKUP, and data management.
Experience with Zoho CRM or similar CRM platforms.
Proven experience with lead generation on platforms such as Yelp, Home Advisor, Angie's List, Facebook, and Instagram.
Strong analytical skills with a focus on marketing performance metrics, ROI, and cost per acquisition.
Experience in analyzing lead data to draw conclusions about lead quality and patterns.
Background in customer service quality assurance, including reviewing calls and providing feedback.
Qualifications:
Minimum of 1 year of experience in a similar role.
Excellent written and verbal communication skills in English.
Ability to work independently and manage multiple tasks efficiently.
Strong attention to detail and problem-solving abilities.
How to Apply:
If you are a proactive and detail-oriented individual with the skills and experience we are looking for, we would love to hear from you!
Please submit your resume, a cover letter detailing your relevant experience, and any supporting documentation that showcases your expertise.
Please email to [email protected]
Apply