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Nese njoftimi juaj nuk duhet te jet online , na kontaktoni me email me link e njoftimit ne [email protected].
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    Telesales Agent

    Telesales Agent






    Role purpose: To close sales and/or deals through telephone by creating a strong relationship with the customer and by fulfilling company and customer satisfactions requirements.

    Key accountabilities and decision ownership:

    • Contact via phone existing or potential customers to inform them about a product or service using scripts.
    • Answer questions about products or the company
    • Ask questions to understand customer requirements and close sales
    • Direct prospects to the field sales team when needed
    • Shows persuasive and persistent behaviour with the goal to close the deal
    • Handle grievances to preserve the company's reputation
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Go the "extra mile" to meet sales goals
    • Keep records of calls and sales and note useful information

    Core competencies, knowledge and experience:

    • Experience as Telesales representative for different markets
    • Proven track record of successfully meeting sales targets over the phone
    • Possesses excellent communication over phone skills and patience.
    • University degree required
    • Very good Albanian and English knowledge
    • Very good typing skills and ability to operate the PC .
    • Very good team player.
    • Pleasant telephone manner and helpful attitude to callers.
    • Willingness to work flexible hours.
    • Customer focused and sales oriented
    • Ability on being confidential

    Please send your CV in the below email: [email protected]
    Please note: Selection Process and Employment will be conducted by Vodafone Albania Dealers and Partners

     




    Apply











    Vodafone Albania Sh.A.
    Autostrada Tiranë-Durrës, Rr: ‘Pavarësia’, Nr.61, Kashar, Tiranë, Albania
    [email protected]
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