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Telemarketing Support Specialist
Purpose of Position: Prepare documentation for delivery, monitor and manage handsets sales standalone & plan connected..
Main Tasks:
Fulfil customer orders in CRM systems as requested by TLM Team;Print and prepare customer documentation for delivery;Prepare payment coupons and fiscal declaration;Perform customer related FO activities;Complete new connections and Port in;Prepare handsets/devices sales standalone and plan connected;Deliver customer documentation to the courier service twice a day;Cancel denied orders & relevant financial interactions in systems (BOSS, CRM &smPOS);Monitor and manage shop stock;Other duties as per job responsibility.
Education: University Diploma.
Experience: Previous experience in Call Center area is preferable.
Skills:
Very Good Communication & Negotiation Skills & Team Spirit,Confidentiality,Basic Computer Programs knowledge,Very Good knowledge in English language.
Interested candidates should apply through: https://jobs.one.al/jobs/detail/tele...pecialist-5253
Deadline for the application is February 9th2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apliko