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    Tirana International Airport SHPK (“TIA”) Job Vacancy: PASSENGER CUSTOMER SERVICE AGENT

    Tirana International Airport SHPK (“TIA”) Job Vacancy: PASSENGER CUSTOMER SERVICE AGENT
    Tirane

    Tipi
    me orar te plote
    Fusha | Profili i punes
    Sherbim Klienti
    Gjuha
    anglisht
    Eksperienca


    vetem me eksperience



    Tirana International Airport SHPK (“TIA”) is seeking for:
    PASSENGER CUSTOMER SERVICE AGENT
    (SEASONAL EMPLOYMENT)​
    who will report to the Terminal Supervisor of the company.
    Main tasks and responsibilities of the position:
    (for indicative purposes only. The responsibilities listed below can be subject of change upon recruitment)
    Responsible to perform the check-in process in compliance with TIA and airline standards;
    Responsible to check the passenger documentation (passport, residence permit, etc.) in compliance with the country of destination requirements;
    Responsible to weight the baggage and in case of excess weight address passenger to the airline;
    Perform gate and boarding processes;
    Accompany unaccompanied minors as per airline procedure;
    Responsible to perform check-in process for reduced mobility passengers and coordinate their transportation to the aircraft with FAU (First Aid Unit);
    Responsible to provide information and answer enquires on Information Desk (in the terminal and transit area).
    Requirements of the position:
    Bachelor degree (preferred);
    Adept at Microsoft Office software;
    Ability to work effectively as part of a team;
    Very good communication and interpersonal skills;
    Upper intermediate level of English language;
    Ability to work under stress and respond to emergencies;
    Committed to providing a high standard of service;
    Available to work in 3 shifts.
    To apply for the above mentioned position the applicants should fulfill the Application Form, which can be found in the following website: www.tirana-airport.com and submit it together with a recent CV to the following address: [email protected], or to the reception of the Administration Building (Rinas).
    Human Resources Department will contact only candidates selected from the documentation screening.
     
    Attachments
    Passenger Customer Service Agent Vacancy Announcement.pdf
    187.6 KB

    · Views: 8


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    Tirana International Airport SHPK
    Tirana International Airport Nënë Tereza, Administration Building,
    Rinas, Tirana, Albania
    Phone: 00355 42 381 600 Fax: 00355 42 381 545
    E-mail: [email protected] Website: www.tirana-airport.com
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