Tirane, ofrohet vend pune Sales & Revenue Manager
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Hoteleri
Gjuha
anglisht
EPPC Albania on behalf of its client, is currently recruiting a Sales & Revenue Manager.
Major responsibilities:
Achieve budgeted revenues and personal/team sales goals and maximize profitability;
Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans;
Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales;
Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan;
Create and develop special events and sales blitzes to showcase the hotel to potential clients;
Maintain and update the CRM system with accurate client information on properties and sales activities;
Conduct follow-ups on leads, quotations, and past clients to ensure customer satisfaction and repeat business.
Monitors and reports on key performance indicators (KPIs), such as RevPAR (Revenue per Available Room) and ADR (Average Daily Rate);
Educate, train and motivate reservation teams to achieve hotel revenue goals;
Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services;
Ensure an optimal customer service to cover all shifts and provide accurate time;
Acts as a substitute to support the reservation team during the peak season;
Provide corporate guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience;
Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients;
Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests;
Lead efforts to up sell guests on hotel services, offerings, and amenities.
Requirements for this position are:
Bachelor’s degree / higher education qualification / equivalent in marketing or related field;
4+ years of experience in a hospitality or hotel sales setting;
Strong knowledge of local businesses and business trends required;
Excellent command of the English language, both written and verbal. Other languages preferred;
Extensive knowledge on the PMS;
Proven leadership and team management skills;
Proficiency in M. Office programs;
Proficiency in in using sales software and tools.
How to apply:
To apply for this opportunity, please fill your application at:
You will be contacted only if your CV will be qualified.
www.eppc.al | aplikim.eppc.al
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Hoteleri
Gjuha
anglisht
EPPC Albania on behalf of its client, is currently recruiting a Sales & Revenue Manager.
Major responsibilities:
Achieve budgeted revenues and personal/team sales goals and maximize profitability;
Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans;
Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales;
Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan;
Create and develop special events and sales blitzes to showcase the hotel to potential clients;
Maintain and update the CRM system with accurate client information on properties and sales activities;
Conduct follow-ups on leads, quotations, and past clients to ensure customer satisfaction and repeat business.
Monitors and reports on key performance indicators (KPIs), such as RevPAR (Revenue per Available Room) and ADR (Average Daily Rate);
Educate, train and motivate reservation teams to achieve hotel revenue goals;
Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services;
Ensure an optimal customer service to cover all shifts and provide accurate time;
Acts as a substitute to support the reservation team during the peak season;
Provide corporate guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience;
Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients;
Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests;
Lead efforts to up sell guests on hotel services, offerings, and amenities.
Requirements for this position are:
Bachelor’s degree / higher education qualification / equivalent in marketing or related field;
4+ years of experience in a hospitality or hotel sales setting;
Strong knowledge of local businesses and business trends required;
Excellent command of the English language, both written and verbal. Other languages preferred;
Extensive knowledge on the PMS;
Proven leadership and team management skills;
Proficiency in M. Office programs;
Proficiency in in using sales software and tools.
How to apply:
To apply for this opportunity, please fill your application at:
You will be contacted only if your CV will be qualified.
www.eppc.al | aplikim.eppc.al