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    Customer Support Representative

    Customer Support Representative







    Tirane



    Tipi

    me orar te ploteturni II



    Fusha | Profili i punes

    Call Center Operator/eSherbim Klienti



    Gjuha

    anglisht



    Eksperienca



    vetem me eksperience







    Job Description

    Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
    We are looking for full-time Customer Support Representatives to join our Support team in Tirana, Albania!

    What you’ll be doing

    Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
    Ensuring that the delivery operations run smoothly
    Developing our support function together with the support team as well as other teams within Wolt
    Our humble expectations

    You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
    You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
    You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
    You are fluent in Albanian language and you have professional working proficiency in English
    You are located in Tirana.
    Additional information

    If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

    We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible here via our careers page.

     




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