Position: Restaurant CASHIER / HOSTESS
Location: Rogner Hotel Tirana
Profile: We are looking for energetic, flexible and confident individuals to join our team!
The ROGNER Hotel Tirana is an international five star- and leading hotel in Tirana with 178 rooms and suites, meeting facilities, restaurant, bars, other F&B outlets, a recreation area and offices to rent in the business wing of the building. The owner and management company of the Hotel is ROGNER International Hotels & Resorts in Villach/Austria
Job Purpose:
The primary role for this job position is to welcome guests and assist them in the in-store check-out process, as well being responsible for controlling cash flow in the restaurant. Main duties include issuing coupons, collecting payment and giving appropriate change. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Essential Duties:
Welcome/Greet incoming and departing customers warmly with a genuine smile
Communicate in a positive, professional style and develop positive relationships with customers and co-workers
Issue receipts, change, refunds
Ensure coupons are delivered in time with the customer’s order and pricing is correct
Handle cash, credit or check transactions with customers and keep reports of transactions
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Process returns and checks if items are damaged
Resolve customer complaints, guide them and provide relevant information
Answer customers' questions and address issues to accordant superiors when needed
Ensure that costumers are satisfied with their order and respond promptly to any requests
Perform specific side-work tasks and ensure the total cleanliness and smooth operation of the restaurant
Good knowledge of the cashing system; responsibility for correctly keeping the costumer’s account and settling payments.
Fluently English and Albanian verbal and written
A willingness and ability to serve our demanding clientele
Interested applicants may send their resumes with a recent photo by e-mail to: [email protected]
Tel.: +355 4 2 235035; Fax: +355 4 2235050
PS: Only candidates that fulfill the required qualifications will be contacted for an interview
All applications will be treated in full confidentiality according to law No. 9887 for “Protection of Personal Data”
Apply
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Last edited: Today at 12:28
Location: Rogner Hotel Tirana
Profile: We are looking for energetic, flexible and confident individuals to join our team!
The ROGNER Hotel Tirana is an international five star- and leading hotel in Tirana with 178 rooms and suites, meeting facilities, restaurant, bars, other F&B outlets, a recreation area and offices to rent in the business wing of the building. The owner and management company of the Hotel is ROGNER International Hotels & Resorts in Villach/Austria
Job Purpose:
The primary role for this job position is to welcome guests and assist them in the in-store check-out process, as well being responsible for controlling cash flow in the restaurant. Main duties include issuing coupons, collecting payment and giving appropriate change. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Essential Duties:
Welcome/Greet incoming and departing customers warmly with a genuine smile
Communicate in a positive, professional style and develop positive relationships with customers and co-workers
Issue receipts, change, refunds
Ensure coupons are delivered in time with the customer’s order and pricing is correct
Handle cash, credit or check transactions with customers and keep reports of transactions
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Process returns and checks if items are damaged
Resolve customer complaints, guide them and provide relevant information
Answer customers' questions and address issues to accordant superiors when needed
Ensure that costumers are satisfied with their order and respond promptly to any requests
Perform specific side-work tasks and ensure the total cleanliness and smooth operation of the restaurant
Good knowledge of the cashing system; responsibility for correctly keeping the costumer’s account and settling payments.
Fluently English and Albanian verbal and written
A willingness and ability to serve our demanding clientele
Interested applicants may send their resumes with a recent photo by e-mail to: [email protected]
Tel.: +355 4 2 235035; Fax: +355 4 2235050
PS: Only candidates that fulfill the required qualifications will be contacted for an interview
All applications will be treated in full confidentiality according to law No. 9887 for “Protection of Personal Data”
Apply
Last edited: Today at 12:28