Tirane, kerkohet Head of Operations & Sales
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Menaxhim strategjik | Drejtues
Gjuha
anglisht
Eksperienca
vetem me eksperience
EPPC Albania on behalf of its client, a Leading e-commerce company in Albania and Europe, is currently recruiting a Head of Operations & Sales.
This role will report directly to the CEO and is responsible for overseeing all day-to-day operations while building the structure and processes needed for scalable growth. You will play a key role in driving performance, ensuring operational excellence and maintaining high customer satisfaction by managing the local team and working closely with HQ. The ideal candidate is a strong leader with proven experience in scaling operations, building high-performing teams, and driving measurable results.
Major responsibilities:
Oversee and manage all daily operations, driving efficiency, scalability, and customer satisfaction;
Track, analyze and optimize performance across all operational areas;
Drive excellence across sales, logistics, marketing, and back-office functions to fuel growth;
Lead by example, fostering a culture of accountability, ownership and delivering results;
Guide the team in building the foundation for the next growth phase of the business.
Requirements for this position are:
Background in e-commerce, retail, or logistics is highly preferred;
Min 5 years of experience in operations management roles;
Hands-on mentality: comfortable stepping into daily operations when needed, while maintaining oversight;
Proven track record of scaling teams, processes, and operations in high-growth environments;
Strong analytical, problem solving and execution skills;
Proficiency in Excel, experience with ERP software such Odoo is a plus;
Very good English both verbal and written.
How to apply:
To apply for this opportunity, please fill your application at: https://aplikim.eppc.al
www.eppc.al | aplikim.eppc.al
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Menaxhim strategjik | Drejtues
Gjuha
anglisht
Eksperienca
vetem me eksperience
EPPC Albania on behalf of its client, a Leading e-commerce company in Albania and Europe, is currently recruiting a Head of Operations & Sales.
This role will report directly to the CEO and is responsible for overseeing all day-to-day operations while building the structure and processes needed for scalable growth. You will play a key role in driving performance, ensuring operational excellence and maintaining high customer satisfaction by managing the local team and working closely with HQ. The ideal candidate is a strong leader with proven experience in scaling operations, building high-performing teams, and driving measurable results.
Major responsibilities:
Oversee and manage all daily operations, driving efficiency, scalability, and customer satisfaction;
Track, analyze and optimize performance across all operational areas;
Drive excellence across sales, logistics, marketing, and back-office functions to fuel growth;
Lead by example, fostering a culture of accountability, ownership and delivering results;
Guide the team in building the foundation for the next growth phase of the business.
Requirements for this position are:
Background in e-commerce, retail, or logistics is highly preferred;
Min 5 years of experience in operations management roles;
Hands-on mentality: comfortable stepping into daily operations when needed, while maintaining oversight;
Proven track record of scaling teams, processes, and operations in high-growth environments;
Strong analytical, problem solving and execution skills;
Proficiency in Excel, experience with ERP software such Odoo is a plus;
Very good English both verbal and written.
How to apply:
To apply for this opportunity, please fill your application at: https://aplikim.eppc.al
www.eppc.al | aplikim.eppc.al