Guest Service Agent – Cruise Ship
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Sherbim Klienti
Gjuha
anglishtitalishtgjermanishtfrengjishtspanjisht
Eksperienca
vetem me eksperience
Job Opportunity: Guest Service Agent – Cruise Ship
Position: Guest Service Agent (GSA)
Department: Hotel / Guest Services
Contract Type: Onboard, rotational
Location: Worldwide itineraries
About the Role
We are seeking energetic, guest-focused professionals to join our onboard Guest Services team. As a Guest Service Agent, you will be the main point of contact for guests and play a key role in delivering a memorable cruise experience.
Key Responsibilities
Provide warm, professional front-desk service to all guests
Assist with check-in, embarkation, and disembarkation procedures
Handle guest inquiries, requests, complaints, and feedback
Manage onboard accounts, payments, and financial transactions
Coordinate with onboard departments (Housekeeping, Shore Excursions, F&B, Security)
Maintain accurate records and follow company standards and safety procedures
Assist with announcements, reports, and daily administrative tasks
Qualifications
Previous experience in hospitality, front office, customer service, or cruise industry preferred
Language Skills:
Fluent English (required)
At least two additional languages, preferably German, Russian, Italian, French, Spanish, or another European language
Excellent communication and interpersonal skills
Strong problem-solving and conflict-resolution abilities
Ability to stay calm and professional in a fast-paced environment
Valid passport; ability to pass medical and background checks
Willingness to live and work onboard for extended contracts
What We Offer
Competitive salary with onboard accommodations and meals included
Travel to global destinations
Career growth opportunities within the cruise and hospitality industry
Multicultural team environment
Training and development programs
How to Apply
Submit your CV and a brief cover letter to: https://www.careers-page.com/tsts-gr...k/job/L9R39R3Y
Apply
WhatsApp
[email protected] | www.tstsgroup.com
0672030610 | 0697093503 | 0672030670
Të gjitha aplikimet do të trajtohen me konfidencialitet të plotë sipas ligjit Nr. 9887, date 10.03.2008 i ndryshuar, vendosur nga Kuvendi i Shqipërisë për "Mbrojtjen e të Dhënave Personale”.
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Sherbim Klienti
Gjuha
anglishtitalishtgjermanishtfrengjishtspanjisht
Eksperienca
vetem me eksperience
Job Opportunity: Guest Service Agent – Cruise Ship
Position: Guest Service Agent (GSA)
Department: Hotel / Guest Services
Contract Type: Onboard, rotational
Location: Worldwide itineraries
About the Role
We are seeking energetic, guest-focused professionals to join our onboard Guest Services team. As a Guest Service Agent, you will be the main point of contact for guests and play a key role in delivering a memorable cruise experience.
Key Responsibilities
Provide warm, professional front-desk service to all guests
Assist with check-in, embarkation, and disembarkation procedures
Handle guest inquiries, requests, complaints, and feedback
Manage onboard accounts, payments, and financial transactions
Coordinate with onboard departments (Housekeeping, Shore Excursions, F&B, Security)
Maintain accurate records and follow company standards and safety procedures
Assist with announcements, reports, and daily administrative tasks
Qualifications
Previous experience in hospitality, front office, customer service, or cruise industry preferred
Language Skills:
Fluent English (required)
At least two additional languages, preferably German, Russian, Italian, French, Spanish, or another European language
Excellent communication and interpersonal skills
Strong problem-solving and conflict-resolution abilities
Ability to stay calm and professional in a fast-paced environment
Valid passport; ability to pass medical and background checks
Willingness to live and work onboard for extended contracts
What We Offer
Competitive salary with onboard accommodations and meals included
Travel to global destinations
Career growth opportunities within the cruise and hospitality industry
Multicultural team environment
Training and development programs
How to Apply
Submit your CV and a brief cover letter to: https://www.careers-page.com/tsts-gr...k/job/L9R39R3Y
Apply
[email protected] | www.tstsgroup.com
0672030610 | 0697093503 | 0672030670
Të gjitha aplikimet do të trajtohen me konfidencialitet të plotë sipas ligjit Nr. 9887, date 10.03.2008 i ndryshuar, vendosur nga Kuvendi i Shqipërisë për "Mbrojtjen e të Dhënave Personale”.