About us:
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.
Sisal is now part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator with a portfolio of globally recognized brands
and a constituent of the FTSE 100 index of the London Stock Exchange.
The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming,
an innovative and sustainable company and an exemplary work environment.
What you’ll do:
• Managing a team of customer service employees;
• Maintaining compliance with policies and procedures;
• Offering excellent customer service;
• Overseeing the work of every employee in your team;
• Promoting the vision of the organization;
• Drive to results and motivating the team to perform at their best;
• Conducting quality assurance surveys with customers and reporting findings to the staff;
• Handling customer complaints brought to your attention;
• Conducting regular training sessions with the team.
Who you are:
• Bachelor degree;
• Minimum of 3-5 years’ experience;
• Excellent interpersonal and communication skills;
• Computer literate and analytical skills;
• Management skills;
• Knowledge of turkish and english language.
What we offer you/you can expect from us:
• Permanent contract;
• Hybrid working possibilities;
• Company Devices;
• Supplementary Private Health Insurance;
• Pension fund.
Looking for a role that can support your learning and career goals:
• Psychological well-being: online meditation courses, medical online service, and counseling service thanks to the support of certified psychologists and coaches;
• Continuous learning for soft and hard skills (es. OpenCafè Platform, Training);
• Support for parents and children and new mothers’ contributions.
Send your cv at: [email protected] or call as at: +355694047604 / +355694082106
Address: Pool Tower - Via Dritan Hoxha 1026 (near Procredit Bank) Tirana, Albania.
Apply
WhatsApp
www.sisal.al
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.
Sisal is now part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator with a portfolio of globally recognized brands
and a constituent of the FTSE 100 index of the London Stock Exchange.
The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming,
an innovative and sustainable company and an exemplary work environment.
What you’ll do:
• Managing a team of customer service employees;
• Maintaining compliance with policies and procedures;
• Offering excellent customer service;
• Overseeing the work of every employee in your team;
• Promoting the vision of the organization;
• Drive to results and motivating the team to perform at their best;
• Conducting quality assurance surveys with customers and reporting findings to the staff;
• Handling customer complaints brought to your attention;
• Conducting regular training sessions with the team.
Who you are:
• Bachelor degree;
• Minimum of 3-5 years’ experience;
• Excellent interpersonal and communication skills;
• Computer literate and analytical skills;
• Management skills;
• Knowledge of turkish and english language.
What we offer you/you can expect from us:
• Permanent contract;
• Hybrid working possibilities;
• Company Devices;
• Supplementary Private Health Insurance;
• Pension fund.
Looking for a role that can support your learning and career goals:
• Psychological well-being: online meditation courses, medical online service, and counseling service thanks to the support of certified psychologists and coaches;
• Continuous learning for soft and hard skills (es. OpenCafè Platform, Training);
• Support for parents and children and new mothers’ contributions.
Send your cv at: [email protected] or call as at: +355694047604 / +355694082106
Address: Pool Tower - Via Dritan Hoxha 1026 (near Procredit Bank) Tirana, Albania.
Apply
www.sisal.al