Tirane, ofroj vend pune NOC Specialist
Get this opportunity!
Be that ONE!
NOC Specialist
Purpose of the position: Mobile, Fix, IT and VAS networks monitoring 24x7x365.
Main Tasks:
24x7x365 Alarm monitoring and initiate troubleshooting process for all Mobile and Fix networks. Monitoring of some parts of IT network and Value-Added Services.
Use internal tools to report/record on technical troubles, traffic and no traffic affected events according to the relevant procedure.
Escalation of network faults and malfunctions to the next level via Phone, Email, and Trouble Ticket within 10 -15 minutes and according to the respective procedure.
Trouble Ticket Management: TT dispatching, following the issue until the case is closed.
Collect, analyse and report timely about the network alarms or problems.
First interface for the different problems, taking care about network and services availability and minimizing the time for fault diagnosis.
Coordinate and communication for troubleshooting between national/international partners and internal technical teams, regarding interconnection problems.
Coordination and control of sites access in Fix and Mobile network, opening and closing all the site visits of subcontractor employees or ONE employee.
Coordination/ maintain the appropriate communication channels within and outside Technology Division for keeping them informed about network incidents.
Report to Team Manager about any major trouble in the network. High Impact Events Interface within/outside company.
Replacing other people in the shift when requested by the Team Manager provides a shift handover for the oncoming shift and managers.
Compliance with company policies.
Participating in other activities of the Team.
Other duties as requested.
Education: Electronic Engineering University Degree.
Experience and Qualifications: Experience in Telecommunications is preferrable.
Skills:
Availability to works in shifts.
Availability to work overtime if/when requested.
Computer skills in basic programs.
Knowledge of English language.
Ability to establish and maintain positive and productive working relationships and to express his/her ideas effectively in individual or group level.
Interested candidates should apply through the link: Job Detail | One
Deadline for the application is September 01st 2025.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri
Get this opportunity!
Be that ONE!
NOC Specialist
Purpose of the position: Mobile, Fix, IT and VAS networks monitoring 24x7x365.
Main Tasks:
24x7x365 Alarm monitoring and initiate troubleshooting process for all Mobile and Fix networks. Monitoring of some parts of IT network and Value-Added Services.
Use internal tools to report/record on technical troubles, traffic and no traffic affected events according to the relevant procedure.
Escalation of network faults and malfunctions to the next level via Phone, Email, and Trouble Ticket within 10 -15 minutes and according to the respective procedure.
Trouble Ticket Management: TT dispatching, following the issue until the case is closed.
Collect, analyse and report timely about the network alarms or problems.
First interface for the different problems, taking care about network and services availability and minimizing the time for fault diagnosis.
Coordinate and communication for troubleshooting between national/international partners and internal technical teams, regarding interconnection problems.
Coordination and control of sites access in Fix and Mobile network, opening and closing all the site visits of subcontractor employees or ONE employee.
Coordination/ maintain the appropriate communication channels within and outside Technology Division for keeping them informed about network incidents.
Report to Team Manager about any major trouble in the network. High Impact Events Interface within/outside company.
Replacing other people in the shift when requested by the Team Manager provides a shift handover for the oncoming shift and managers.
Compliance with company policies.
Participating in other activities of the Team.
Other duties as requested.
Education: Electronic Engineering University Degree.
Experience and Qualifications: Experience in Telecommunications is preferrable.
Skills:
Availability to works in shifts.
Availability to work overtime if/when requested.
Computer skills in basic programs.
Knowledge of English language.
Ability to establish and maintain positive and productive working relationships and to express his/her ideas effectively in individual or group level.
Interested candidates should apply through the link: Job Detail | One
Deadline for the application is September 01st 2025.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri