Shteti
Shqiperi
Qyteti
Tirane
Nr. Njesia - Zona me e afert?
Nr. Njesia - Zona me e afert?
Fusha/Profili i punes
Supervizor
Gjuhe
italisht
Eksperienca
Eksperienca?
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.
Sisal is now part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.
The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.
What you’ll do:
Assist in the formulation of targets for individuals;
Answer questions from staff and provide guidance and feedback;
Anticipate escalation and take over calls when needed;
Devise ways to optimize procedures and keep staff motivated;
Keep management informed on issues and problems.
Who you are:
Proven experience as call center supervisor or similar supervisory position;
Experience in customer service is essential;
Excellent in Italian;
Working knowledge of MS Office;
Tech savvy with knowledge of telephone equipment and relevant computer programs;
Ability to work under pressure.
What we offer you/you can expect from us:
Permanent contract;
Hybrid working possibilities;
Company Devices;
Supplementary Private Health Insurance;
Pension fund.
Looking for a role that can support your learning and career goals:
Psychological well-being: online meditation courses, medical online service, and counseling service thanks to the support of certified psychologists and coaches;
Continuous learning for soft and hard skills (es. OpenCafè Platform, Training);
Support for parents and children and new mothers’ contributions.
Send your cv at: [email protected] or call as at: +355694047604 / +355694082106
Address: Pool Tower - Via Dritan Hoxha 1026 (near Procredit Bank) Tirana, Albania.
Apply
WhatsApp
Last edited: Yesterday at 18:14
Shqiperi
Qyteti
Tirane
Nr. Njesia - Zona me e afert?
Nr. Njesia - Zona me e afert?
Fusha/Profili i punes
Supervizor
Gjuhe
italisht
Eksperienca
Eksperienca?
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.
Sisal is now part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.
The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.
What you’ll do:
Assist in the formulation of targets for individuals;
Answer questions from staff and provide guidance and feedback;
Anticipate escalation and take over calls when needed;
Devise ways to optimize procedures and keep staff motivated;
Keep management informed on issues and problems.
Who you are:
Proven experience as call center supervisor or similar supervisory position;
Experience in customer service is essential;
Excellent in Italian;
Working knowledge of MS Office;
Tech savvy with knowledge of telephone equipment and relevant computer programs;
Ability to work under pressure.
What we offer you/you can expect from us:
Permanent contract;
Hybrid working possibilities;
Company Devices;
Supplementary Private Health Insurance;
Pension fund.
Looking for a role that can support your learning and career goals:
Psychological well-being: online meditation courses, medical online service, and counseling service thanks to the support of certified psychologists and coaches;
Continuous learning for soft and hard skills (es. OpenCafè Platform, Training);
Support for parents and children and new mothers’ contributions.
Send your cv at: [email protected] or call as at: +355694047604 / +355694082106
Address: Pool Tower - Via Dritan Hoxha 1026 (near Procredit Bank) Tirana, Albania.
Apply
Last edited: Yesterday at 18:14