WFM Specialist
Tirane
Nr. Njesia - Zona me e afert?
11 Laprake | Spitali ushtarak | ish Dogana
Tipi
me orar te plote
Gjuha
italisht
Eksperienca
vetem me eksperience
About us:
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate
in the gaming and betting industry as a government licensee.
As of August 4, 2022, Sisal is part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator,
with a portfolio of globally recognized brands and listed on the London and New York stock exchanges.
The company’s commitment to building a more responsible future rests on a sustainability strategy with
long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.
What you’ll do:
You will optimize staffing levels by forecasting needs, creating schedules,
and managing real-time adjustments to ensure efficient workforce operations;
You will work on planning and scheduling of agents' working hours, shifts and holidays;
You will work on preparation of periodic reports on resource use and operational efficiency;
You will collaborate with operational teams to identify and implement solutions to optimize management;
You will be able to identify and implement process improvements to enhance workforce efficiency and effectiveness.
Who you are:
You have degree in statistics, business, engineering, or related field;
You have previous experience in WFM or a related role;
You have ability to analyze data, identify trends, and make data-driven decisions;
You possess excellent verbal and written communication skills to effectively collaborate with team;
You have high level of accuracy and attention to detail in forecasting and scheduling;
You have excellent knowledge of the Office package (especially Excel);
You are fluent in Italian.
Preferrably, you also have:
Excellent analytical and problem-solving skills;
Ability to work independently and in a team.
What we offer you/you can expect from us:
Permanent contract;
Flexible working hours and possibility of smart-working (according to the company's internal policy);
24 Extra Hours Paid Leave;
Company Owned Devices: laptop and business mobile phone;
Allowance;
Pension Fund;
Preferential treatment on products offered by Intesa Sanpaolo bank;
Supplementary Private Health Insurance and consultation with the company doctor;
Flutter Sharesave Plan.
Looking for a role that can support your learning and career goals:
Mental Health and Wellbeing Support dedicated program. Online meditation courses, medical online service,
counseling service with the support of certified psychologists and coaches;
Access to Learn and GoFluent platforms for training and certifications;
Support for parents, children and financial aid for new mothers;
Volunteering during your working hours.
Equal Opportunity
Sisal is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us.
We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression.
If you are interested apply now at below link:
Address: Pool Tower - Via Dritan Hoxha 1026 (near Procredit Bank) Tirana, Albania.
www.sisal.al
Tirane
Nr. Njesia - Zona me e afert?
11 Laprake | Spitali ushtarak | ish Dogana
Tipi
me orar te plote
Gjuha
italisht
Eksperienca
vetem me eksperience
About us:
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate
in the gaming and betting industry as a government licensee.
As of August 4, 2022, Sisal is part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator,
with a portfolio of globally recognized brands and listed on the London and New York stock exchanges.
The company’s commitment to building a more responsible future rests on a sustainability strategy with
long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.
What you’ll do:
You will optimize staffing levels by forecasting needs, creating schedules,
and managing real-time adjustments to ensure efficient workforce operations;
You will work on planning and scheduling of agents' working hours, shifts and holidays;
You will work on preparation of periodic reports on resource use and operational efficiency;
You will collaborate with operational teams to identify and implement solutions to optimize management;
You will be able to identify and implement process improvements to enhance workforce efficiency and effectiveness.
Who you are:
You have degree in statistics, business, engineering, or related field;
You have previous experience in WFM or a related role;
You have ability to analyze data, identify trends, and make data-driven decisions;
You possess excellent verbal and written communication skills to effectively collaborate with team;
You have high level of accuracy and attention to detail in forecasting and scheduling;
You have excellent knowledge of the Office package (especially Excel);
You are fluent in Italian.
Preferrably, you also have:
Excellent analytical and problem-solving skills;
Ability to work independently and in a team.
What we offer you/you can expect from us:
Permanent contract;
Flexible working hours and possibility of smart-working (according to the company's internal policy);
24 Extra Hours Paid Leave;
Company Owned Devices: laptop and business mobile phone;
Allowance;
Pension Fund;
Preferential treatment on products offered by Intesa Sanpaolo bank;
Supplementary Private Health Insurance and consultation with the company doctor;
Flutter Sharesave Plan.
Looking for a role that can support your learning and career goals:
Mental Health and Wellbeing Support dedicated program. Online meditation courses, medical online service,
counseling service with the support of certified psychologists and coaches;
Access to Learn and GoFluent platforms for training and certifications;
Support for parents, children and financial aid for new mothers;
Volunteering during your working hours.
Equal Opportunity
Sisal is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us.
We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression.
If you are interested apply now at below link:
Address: Pool Tower - Via Dritan Hoxha 1026 (near Procredit Bank) Tirana, Albania.
www.sisal.al