Tirane, ofrohet vend pune IT Operations Specialist
Tirane
Nr. Njesia - Zona me e afert?
5 Stadiumi Dinamo | Sheshi Willson
Tipi
me orar te plote
Fusha | Profili i punes
IT | TIK | Informatike EkonomikeIT Adminsitrim Rrjeti
Gjuha
anglisht
Eksperienca
me dhe pa eksperience
Netsapiens is a dynamic and growing company that provides innovative communication and collaboration solutions. We are looking for a motivated and detail-oriented IT Operations Specialist to join our team. This role is ideal for someone who is eager to grow their career in IT operations, gain hands-on experience, and contribute to the smooth functioning of our IT infrastructure.
Key Responsibilities:
System Monitoring: Assist in monitoring and maintaining the company’s IT systems, including servers, networks, and cloud services, to ensure optimal performance.
Technical Support: Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues.
Incident Response: Help resolve IT incidents and escalate complex issues to senior team members when necessary.
Security Support: Assist in implementing and maintaining basic security measures, such as antivirus software, firewalls, and user access controls.
Backup Assistance: Support the management of backup and recovery processes to ensure data protection and business continuity.
Documentation: Maintain clear and accurate documentation of IT systems, processes, and troubleshooting steps.
Vendor Coordination: Assist in coordinating with external vendors and service providers for IT-related services and support.
Compliance Support: Help ensure IT operations adhere to company policies and industry standards.
Team Collaboration: Work closely with the IT team to support projects and initiatives aimed at improving system performance and reliability.
Qualifications:
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Experience: 1-3 years of experience in IT support, operations, or a related role. Fresh graduates with relevant internships or coursework are also encouraged to apply.
Technical Skills:
Basic understanding of Windows/Linux server environments.
Familiarity with networking concepts and tools.
Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
Basic knowledge of cybersecurity principles.
Experience with Microsoft Office 365 and other productivity tools.
Soft Skills:
Strong problem-solving and analytical abilities.
Good communication and interpersonal skills.
English is a must.
Eagerness to learn and grow in a fast-paced environment.
Ability to work both independently and as part of a team.
Certifications:
Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) are a plus but not required.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and mentorship.
A supportive and collaborative work environment.
Hands-on experience with cutting-edge technologies.
How to Apply:
If you’re passionate about IT and looking to grow your career, we’d love to hear from you! Please send your resume to [email protected] with the subject line "IT Operations Specialist Application."
Apply
Tirane
Nr. Njesia - Zona me e afert?
5 Stadiumi Dinamo | Sheshi Willson
Tipi
me orar te plote
Fusha | Profili i punes
IT | TIK | Informatike EkonomikeIT Adminsitrim Rrjeti
Gjuha
anglisht
Eksperienca
me dhe pa eksperience
Netsapiens is a dynamic and growing company that provides innovative communication and collaboration solutions. We are looking for a motivated and detail-oriented IT Operations Specialist to join our team. This role is ideal for someone who is eager to grow their career in IT operations, gain hands-on experience, and contribute to the smooth functioning of our IT infrastructure.
Key Responsibilities:
System Monitoring: Assist in monitoring and maintaining the company’s IT systems, including servers, networks, and cloud services, to ensure optimal performance.
Technical Support: Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues.
Incident Response: Help resolve IT incidents and escalate complex issues to senior team members when necessary.
Security Support: Assist in implementing and maintaining basic security measures, such as antivirus software, firewalls, and user access controls.
Backup Assistance: Support the management of backup and recovery processes to ensure data protection and business continuity.
Documentation: Maintain clear and accurate documentation of IT systems, processes, and troubleshooting steps.
Vendor Coordination: Assist in coordinating with external vendors and service providers for IT-related services and support.
Compliance Support: Help ensure IT operations adhere to company policies and industry standards.
Team Collaboration: Work closely with the IT team to support projects and initiatives aimed at improving system performance and reliability.
Qualifications:
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Experience: 1-3 years of experience in IT support, operations, or a related role. Fresh graduates with relevant internships or coursework are also encouraged to apply.
Technical Skills:
Basic understanding of Windows/Linux server environments.
Familiarity with networking concepts and tools.
Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
Basic knowledge of cybersecurity principles.
Experience with Microsoft Office 365 and other productivity tools.
Soft Skills:
Strong problem-solving and analytical abilities.
Good communication and interpersonal skills.
English is a must.
Eagerness to learn and grow in a fast-paced environment.
Ability to work both independently and as part of a team.
Certifications:
Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) are a plus but not required.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and mentorship.
A supportive and collaborative work environment.
Hands-on experience with cutting-edge technologies.
How to Apply:
If you’re passionate about IT and looking to grow your career, we’d love to hear from you! Please send your resume to [email protected] with the subject line "IT Operations Specialist Application."
Apply