Tirane, ofroj vend pune turni i dyte Booking Agent
Tirane
Nr. Njesia - Zona me e afert?
2 Piramida | ETC | RTSH | Stadiumi
Tipi
turni II
Fusha | Profili i punes
Sherbim Klienti
Gjuha
italisht
Eksperienca
me dhe pa eksperience
About the job
Are you passionate about delivering exceptional customer service and looking for a dynamic role in the hospitality industry? XENIA BALKAN is seeking a dedicated Crew Accommodation Advisor to join our team and support airline crew accommodation needs globally.
Key Responsibilities:
Manage hotel reservations efficiently and accurately.
Ensure exceptional customer satisfaction by addressing client needs.
Negotiate prices and allotment.
Identify and select hotels tailored to meet the specific requirements of the crew.
Customize pricing and contract terms to maximize value.
Scout and negotiate with hotels worldwide to expand our network.
Build and maintain strong relationships with key hotel providers.
Required Skills and Qualifications:
Strong focus on customer satisfaction and problem-solving.
Passion for delivering excellence in customer care.
Clear and professional communication skills, both written and verbal.
Hospitality sector experience is a plus, but not mandatory.
Friendly, patient, and approachable attitude.
Strong interpersonal, communication, and active listening skills.
Team player with a solid work ethic.
At least one year of customer service experience is preferred.
Proficiency with Microsoft Office Suite and Google Workspace tools.
Initiative, flexibility, and adaptability to changing needs.
Fluency in Italian (essential) and English is good to have.
Work Schedule:
Monday to Thursday: 17:00 – 23:00
Friday: 15:00 – 23:00
Saturday: 09:00 – 17:00
If you are passionate about the hospitality industry, have strong customer care skills, and enjoy a dynamic, fast-paced environment, we’d love to hear from you! Join us and play a vital role in ensuring smooth and satisfying experiences for our airline crew clients.
[email protected]
Apply
Tirane
Nr. Njesia - Zona me e afert?
2 Piramida | ETC | RTSH | Stadiumi
Tipi
turni II
Fusha | Profili i punes
Sherbim Klienti
Gjuha
italisht
Eksperienca
me dhe pa eksperience
About the job
Are you passionate about delivering exceptional customer service and looking for a dynamic role in the hospitality industry? XENIA BALKAN is seeking a dedicated Crew Accommodation Advisor to join our team and support airline crew accommodation needs globally.
Key Responsibilities:
Manage hotel reservations efficiently and accurately.
Ensure exceptional customer satisfaction by addressing client needs.
Negotiate prices and allotment.
Identify and select hotels tailored to meet the specific requirements of the crew.
Customize pricing and contract terms to maximize value.
Scout and negotiate with hotels worldwide to expand our network.
Build and maintain strong relationships with key hotel providers.
Required Skills and Qualifications:
Strong focus on customer satisfaction and problem-solving.
Passion for delivering excellence in customer care.
Clear and professional communication skills, both written and verbal.
Hospitality sector experience is a plus, but not mandatory.
Friendly, patient, and approachable attitude.
Strong interpersonal, communication, and active listening skills.
Team player with a solid work ethic.
At least one year of customer service experience is preferred.
Proficiency with Microsoft Office Suite and Google Workspace tools.
Initiative, flexibility, and adaptability to changing needs.
Fluency in Italian (essential) and English is good to have.
Work Schedule:
Monday to Thursday: 17:00 – 23:00
Friday: 15:00 – 23:00
Saturday: 09:00 – 17:00
If you are passionate about the hospitality industry, have strong customer care skills, and enjoy a dynamic, fast-paced environment, we’d love to hear from you! Join us and play a vital role in ensuring smooth and satisfying experiences for our airline crew clients.
[email protected]
Apply