Tirane, ofrohet vend pune Night Audit - Reception turni III (i nates)
Tirane
Nr. Njesia - Zona me e afert?
2 Piramida | ETC | RTSH | Stadiumi
Tipi
turni III (i nates)
Fusha | Profili i punes
HoteleriRecepsionist/e
Gjuha
anglisht
Eksperienca
vetem me eksperience
Position: NIGHT AUDIT (RECEPTIONIST) M
Location: Rogner Hotel Tirana
Profile: We are looking for an energetic, flexible and confident individual to join our Team in the Front Office Department!
Job Purpose:
The primary role for the Night Audit job position is to welcome guests and assist them in the check-in and check-out process, as well as ensuring continuous and secure operation of the hotel during the night shift. This position requires autonomy, a sense of responsibility, and the ability to handle emergency situations. At the core of all actions there lies a friendly care and a polite attitude towards a high customer satisfaction.
Essential Job Requirements:
Welcome/Greet incoming and departing customers warmly with a genuine smile
Check in the arriving guest and checks out the departing guests in a friendly and caring manner according to the Rogner Hotel Tirana procedures and standards.
Handle all front office cashiers’ transactions such as posting charges to guests, invoicing and exchanging foreign currency according to the procedures, etc.
Answer all guests’ requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle.
Possess a working knowledge of the room reservation procedures. Take reservations and cancellations if required.
Handle customer complaints, address issues to accordant superiors when needed, ensure that costumers are satisfied
Keep him informed of hotel services especially on the daily hotel events and meeting activities.
Communicate in a positive, professional style and develop positive relationships with customers and co-workers.
Prepares the night audit daily report.
Responsibility for correctly keeping the costumer’s account and settling payments.
Complete command of the Albanian, English; any other languages (especially German and Italian) are definitely an advantage
Computer literate - knowledge of Fidelio/Opera or any other Hotel software
A willingness and ability to serve our demanding clientele
Interested applicants may send their resumes with a recent photo by e-mail to:
[email protected] or WhatsApp: 0682056174
W: www.rogner.com/tirana
Note: Only selected candidates will be contacted for an interview
Apply
WhatsApp
Bulevardi Dëshmorët e Kombit | AL-Tirana
Tirane
Nr. Njesia - Zona me e afert?
2 Piramida | ETC | RTSH | Stadiumi
Tipi
turni III (i nates)
Fusha | Profili i punes
HoteleriRecepsionist/e
Gjuha
anglisht
Eksperienca
vetem me eksperience
Position: NIGHT AUDIT (RECEPTIONIST) M
Location: Rogner Hotel Tirana
Profile: We are looking for an energetic, flexible and confident individual to join our Team in the Front Office Department!
Job Purpose:
The primary role for the Night Audit job position is to welcome guests and assist them in the check-in and check-out process, as well as ensuring continuous and secure operation of the hotel during the night shift. This position requires autonomy, a sense of responsibility, and the ability to handle emergency situations. At the core of all actions there lies a friendly care and a polite attitude towards a high customer satisfaction.
Essential Job Requirements:
Welcome/Greet incoming and departing customers warmly with a genuine smile
Check in the arriving guest and checks out the departing guests in a friendly and caring manner according to the Rogner Hotel Tirana procedures and standards.
Handle all front office cashiers’ transactions such as posting charges to guests, invoicing and exchanging foreign currency according to the procedures, etc.
Answer all guests’ requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle.
Possess a working knowledge of the room reservation procedures. Take reservations and cancellations if required.
Handle customer complaints, address issues to accordant superiors when needed, ensure that costumers are satisfied
Keep him informed of hotel services especially on the daily hotel events and meeting activities.
Communicate in a positive, professional style and develop positive relationships with customers and co-workers.
Prepares the night audit daily report.
Responsibility for correctly keeping the costumer’s account and settling payments.
Complete command of the Albanian, English; any other languages (especially German and Italian) are definitely an advantage
Computer literate - knowledge of Fidelio/Opera or any other Hotel software
A willingness and ability to serve our demanding clientele
Interested applicants may send their resumes with a recent photo by e-mail to:
[email protected] or WhatsApp: 0682056174
W: www.rogner.com/tirana
Note: Only selected candidates will be contacted for an interview
Apply
Bulevardi Dëshmorët e Kombit | AL-Tirana