Tirane, ofrohet vend pune TeleSales Manager
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Menaxhim
Gjuha
anglisht
EPPC Albania on behalf of its client, is currently recruiting a TeleSales Manager.
Major responsibilities:
Being a liaison between commercial and customer experience departments;
Meeting with commercial and customer experience managers to discuss telesales strategies;
Manage a centralized team of telesales, to target specific customer pools with specific scripts and incentives;
Training telesales staff;
Writing sales scripts and customer answer sheets;
Implementing sales strategies;
Providing instant feedback for the data provided;
Monitoring the performance of the sales team;
Setting weekly and monthly sales targets;
Handling escalated customer complaints;
Compiling and presenting sales reports.
Requirements for this position are:
Bachelor’s degree in marketing, human services or similar field;
Previous experience working as a telesales manager;
Experience in telesales preferred;
Strong managerial and sales skills;
Ability to multitask;
Good verbal and written communication skills;
Ability to work well under pressure;
Ability to write and present reports;
Strong organizational skills.
How to apply:
To apply for this opportunity, please fill your application at:
You will be contacted only if your CV will be qualified.
www.eppc.al | aplikim.eppc.al
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Menaxhim
Gjuha
anglisht
EPPC Albania on behalf of its client, is currently recruiting a TeleSales Manager.
Major responsibilities:
Being a liaison between commercial and customer experience departments;
Meeting with commercial and customer experience managers to discuss telesales strategies;
Manage a centralized team of telesales, to target specific customer pools with specific scripts and incentives;
Training telesales staff;
Writing sales scripts and customer answer sheets;
Implementing sales strategies;
Providing instant feedback for the data provided;
Monitoring the performance of the sales team;
Setting weekly and monthly sales targets;
Handling escalated customer complaints;
Compiling and presenting sales reports.
Requirements for this position are:
Bachelor’s degree in marketing, human services or similar field;
Previous experience working as a telesales manager;
Experience in telesales preferred;
Strong managerial and sales skills;
Ability to multitask;
Good verbal and written communication skills;
Ability to work well under pressure;
Ability to write and present reports;
Strong organizational skills.
How to apply:
To apply for this opportunity, please fill your application at:
You will be contacted only if your CV will be qualified.
www.eppc.al | aplikim.eppc.al