Tirane, ofroj vend pune Billing and Charging Specialist
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Inxh. Elektrike | Elektronike
Gjuha
anglisht
Eksperienca
vetem me eksperience
Get this opportunity!
Be that ONE!
Billing and Charging Specialist
Purpose of position: Maintain, support, and control billing-related activities on the network and billing process.
Main Tasks:
Planning and implementing the changes on Billing & Charging Systems in UAT & Production platforms as a result of release, incidents management;
Implementation of new services, system updates, SW upgrades or enhancement in Billing & Charging Platforms (dPCC, SCP, DRA, HomeNet, Voltdb, dBRM, SAP, FMS, etc.);
Execution and monitoring of Fix Invoice Process, (include FIX Invoice Checks) and Fiscalization Process Support and provide necessary fixes for Customer Care;
Handle request & queries coming from different stakeholders in the company and externally;
Execution of Acceptance Tests during upgrades or issue fixes installations in Billing & Charging platforms, support and monitor Dunning Process activities;
Perform day-to-day health checks and activities for operations and maintenance of the platforms and ensure the service availability of Billing & Charging applications by proactive and preventive maintenance activities;
Handle incidents to restore services or to provide solutions, escalation, follow up close until resolution;
Analyze, investigate, and resolve customer complaints based on agreed SLAs;
Other duties at the request of the Superior based on job profile.
Education: University Degree in Electronic Engineering, Computer Science, or other similar branches.
Experience and Qualifications: At least 2 years on telco similar position.
Skills:
Proficiency in Microsoft Office Package, very good IT and Telco systems literacy ( Billing, Diameter, SCP, Camel, SS7, Web-Services, Gx/Gy/Ro/Rx/Rf);
Capable of working in a group and under pressure, communicative and reliable;
Good knowledge of XML, Python, PHP, Oracle database, and SQL scripts;
Knowledge of Linux/Unix, Databases;
Spoken and written fluency in English.
Interested candidates should apply through: Billing and Charging Specialist
Deadline for the application is September 13th, 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri
Tirane
Tipi
me orar te plote
Fusha | Profili i punes
Inxh. Elektrike | Elektronike
Gjuha
anglisht
Eksperienca
vetem me eksperience
Get this opportunity!
Be that ONE!
Billing and Charging Specialist
Purpose of position: Maintain, support, and control billing-related activities on the network and billing process.
Main Tasks:
Planning and implementing the changes on Billing & Charging Systems in UAT & Production platforms as a result of release, incidents management;
Implementation of new services, system updates, SW upgrades or enhancement in Billing & Charging Platforms (dPCC, SCP, DRA, HomeNet, Voltdb, dBRM, SAP, FMS, etc.);
Execution and monitoring of Fix Invoice Process, (include FIX Invoice Checks) and Fiscalization Process Support and provide necessary fixes for Customer Care;
Handle request & queries coming from different stakeholders in the company and externally;
Execution of Acceptance Tests during upgrades or issue fixes installations in Billing & Charging platforms, support and monitor Dunning Process activities;
Perform day-to-day health checks and activities for operations and maintenance of the platforms and ensure the service availability of Billing & Charging applications by proactive and preventive maintenance activities;
Handle incidents to restore services or to provide solutions, escalation, follow up close until resolution;
Analyze, investigate, and resolve customer complaints based on agreed SLAs;
Other duties at the request of the Superior based on job profile.
Education: University Degree in Electronic Engineering, Computer Science, or other similar branches.
Experience and Qualifications: At least 2 years on telco similar position.
Skills:
Proficiency in Microsoft Office Package, very good IT and Telco systems literacy ( Billing, Diameter, SCP, Camel, SS7, Web-Services, Gx/Gy/Ro/Rx/Rf);
Capable of working in a group and under pressure, communicative and reliable;
Good knowledge of XML, Python, PHP, Oracle database, and SQL scripts;
Knowledge of Linux/Unix, Databases;
Spoken and written fluency in English.
Interested candidates should apply through: Billing and Charging Specialist
Deadline for the application is September 13th, 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
Apply
Rr. “Muhedin Llagami”, Kompleksi “Square21”, Tiranë, Shqipëri