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    Tirane, kerkohet Customer Support Supervisor French Language

    Tirane, kerkohet Customer Support Supervisor French Language






    Sisal Albania è alla ricerca di Customer Support Supervisor French Language

    About us:

    Founded on the dream and insight of three sports journalists in 1945,
    Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.
    Sisal is now part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator
    with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.
    The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives
    to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.

    What you’ll do:

    Managing a team of customer service employees;
    Maintaining compliance with policies and procedures offering excellent customer service;
    Overseeing the work of every employee in your team;
    Promoting the vision of the organization;
    Drive to results and motivating the team to perform at their best;
    Conducting quality assurance surveys with customers and reporting findings to the staff;
    Handling customer complaints brought to your attention;
    Conducting regular training sessions with the team.

    Who you are:

    Bachelor degree;
    Minimum of 3-5 years’ experience;
    Excellent interpersonal and communication skills;
    Computer literate and analytical skills;
    Management skills;
    Knowledge of French language.

    What we offer you/you can expect from us:

    Permanent contract;
    Hybrid working possibilities;
    Company Devices;
    Supplementary Private Health Insurance;
    Pension fund.

    Looking for a role that can support your learning and career goals:

    Psychological well-being: online meditation courses, medical online service, and counseling service thanks to the support of certified psychologists and coaches;
    Continuous learning for soft and hard skills (es. OpenCafè Platform, Training);
    Support for parents and children and new mothers’ contributions.

    Send your cv at: [email protected] or call as at: +355694047604 / +355694082106
    Address: Pool Tower - Via Dritan Hoxha 1026 (near Procredit Bank) Tirana, Albania.

     




    Apply











    www.sisal.al​
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