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Telemarketing Outbound Specialist
To make customers aware of a product or service, generating leads or opportunities, canvassing established customers, providing information, and selling products or services to new or existing customers.
Main Tasks:Achieve sales targets pre-determined by management.To cross check the list provided on daily basis with e-Pos system and converting leads into salesA strong belief that they have something that is of benefit to whoever they are calling.Informing politely and correctly the customers through outbound calls about the purpose of the campaigns.Following up customers requests with relevant departments.Consistency with calling hours. This is to ensure that momentum is built with calls and planned call-backs.Making courtesy calls to ask if customers were satisfied with the service they received.Forward customer requests/ complains/ problems through Siebel SR to appropriate unit.Interact with the post via mail in order to assure that doc. is delivered to the customer or need others follow up.Track reports for different daily activities.Completed other assigned duties.Ability and confidence to converse with coordinator/key decision makers without worry.
Education: University degree.
Experience and Qualifications: Previous experience in Call Centre, Sales, area is preferable.
Skills:Excellent Communication & Negotiation Skills Confidentiality,Basic Computer Programs knowledge,Very Good knowledge in English language.
Interested candidates should apply through: https://jobs.one.al/jobs/detail/tele...pecialist-4585
Deadline for the application is February 9st 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP